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Frequently Asked Questions |
Frequently Asked Questions
It is our goal at QuickProtection.com to make shopping as easy and enjoyable as possible. We hope that you will find the answers to your questions among those frequently asked by our customers. Please look through the FAQs listed on this page and if you don't find the answer to your question or if there is anything else that we can assist you with, please email us at info@quickprotection.com.
More details about a productMaking changes to an order
Pricing and availability
Payment methods
Getting status on an order
What is your return policy?
What is your warranty policy?
How do I request a catalog?
Shipping to
international customers
How do I know its safe
to shop with you?
How can QuickProtection.com sell at better prices than the competition?
Are stun guns legal where I live?
What is the difference between the different wireless frequencies?
Do you have a monitor with built in Quad?
Will a Quad allow four cameras to record at the same time?
Do the receivers work through walls up to two feet thick?
Do the plug and play connections require extra wire to run the signal back to the VCR or TV?
Do any cameras come with audio?
- More details about a product
If you have any additional questions about a particular product, try visiting our Product Information page to see if more information is available there. Otherwise, you may contact us at info@quickprotection.com for answers to any questions you may have.
- Making changes to an order
If you have already checked out and the order has been placed, you will need to contact us at info@quickprotection.com to make any changes to an order. The easiest way to make changes is to simply "reply" by email to the Order Confirmation you received after your order was submitted. Order confirmations and answers will be sent to the e-mail address provided. As long as your order has not already shipped, your changes can be made.
- Pricing and availability
- Payment methods
- Getting status on an order
- What is your return policy
- What is your warranty policy
- How do I request a catalog?
- Shipping to international customers
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. Should any unauthorized use of your credit card take place, through no fault of your own, as the result of purchases made at QuickProtection.com and your bank holds you liable for any of this $50, we will pay the entire liability for you. Shopping at QuickProtection.com is much safer than using your credit card in a restaurant.
- How quickly does my order ship?
- How can QuickProtection.com sell at better prices than the competition?
- Are stun guns Legal where I live?
- What is the difference between the different wireless frequencies?
2.4 GHz: 4 Channel transmitter. Approximately 2"
x 2" x 1/2". No tuning required. We generally recommend 2.4 GHz over 434
MHz or 900 MHz, as the overall video quality is better. Range varies
from 200' to 700' depending on environmental conditions. Operates on 12
Volts. These units are FCC approved.
434 MHz: Lower frequency amateur band. Operates on one channel which is
picked up directly by a television. You do not need a receiver. With a
TV: set to channel 59, cable mode but remove actual cable from the
input, and use a UHF antenna (high gain increases the range) ears to
receive the signal. With a hand held TV: can be received on UHF band
just below channel 14. Range can vary from 300-400 up to 1,000 feet. THe
range can vary depending on frequency interference and other
environmental factors. Antenna is approximately 6 1/2 inches. Operates
on 9 Volts.
900 MHz: Amateur band. 4 channels available in the 900 band. The signal
goes to a dedicated receiver that is tuned from 902-930. Our standard
transmitter is set at 916.5 MHz, but we also carry 3 other frequencies.
Manual or automatic switching receiver. Range can vary from 200-700 feet
or more depending on environmental conditions. Antenna is approximately
3 1/2 inches. Operates on 9 Volts.
- What is CCD?
- What is a Quad?
A Quad splits your monitor into 4 sections allowing you to view 4 cameras at once.
- Do you have a monitor with built in Quad?
No, unfortunately we do not have a monitor that has built in quad.
- Will a Quad allow four cameras to record at the same time?
Yes, you can record all four cameras at the same time. You can also record using a switching monitor, which will record on the camera that is showing at that moment.
- Do the receivers work through walls up to two feet thick?
Yes, as long as there isn't excessive amount of metal in the wall.
- Do the plug and play connections require extra wire to run the signal back to the VCR or TV?
Yes, you will need to buy a length of cable that is suitable for you. We offer the CA-25, CA-50 and the CA-100.
- Do any cameras come with audio?
The only camera we offer that comes with
audio is the
DC-111W-AA.
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